CyberGhost Not Working With Netflix? Troubleshooting Guide

CyberGhost Not Working With Netflix? Troubleshooting Guide

August 30, 2023 privacy 0

Is your CyberGhost VPN app not working with Netflix? Don’t worry. It happens sometimes, and is usually easily fixed.

In this quick guide, we’ll show you the quickest fixes for issues that prevent CyberGhost from accessing Netflix. And if those don’t work, we’ll give you the best alternative VPNs to switch to. 

How to stream Netflix with CyberGhost

First, we need to ensure you have CyberGhost configured correctly for Netflix. The process is similar for all CyberGhost apps across iOS, Android, Windows, Mac, and other popular devices. 

Here’s what to do:

  1. Sign up for CyberGhost. If you’re a new user, you can use its 45-day money-back guarantee for a risk-free trial run.
  2. Download the app to your device.
  3. Connect to a server in your preferred Netflix country.
  4. Clear your browser cache and cookies (deletes any historical location data). Clear the Netflix app as well.
  5. Sign in to Netflix and enjoy your favorite shows!

If you still can’t connect to Netflix, try a different server in the same country. If that doesn’t work, keep reading for more solutions.

How well does CyberGhost work with Netflix?

Generally, CyberGhost works very well with Netflix, thanks to over 9,000 servers across the globe – many of which are optimized for streaming. It also uses lightweight VPN protocols and the latest software, which ensures a smooth, reliable, fast connection from anywhere. 

Our global test team connected to CyberGhost’s servers in Asia, Europe, and Africa and could stream Netflix in 4K HD with minimal buffering. 

However, unlike many top VPNs, CyberGhost does not use obfuscated servers, which makes it more likely to get caught and blocked by Netflix. This means that you may have to cycle through servers until you find one that still works. 

A few technical issues may also cause CyberGhost to not work with Netflix, which we’ll explore now. 

Why isn’t CyberGhost working with Netflix? 

While CyberGhost is one of the best VPNs available, Netflix is constantly trying to thwart it and sometimes succeeds. 

Every TV show and movie on Netflix is bound by local copyright laws, which dictate where it can (or can’t) be shown. Netflix is legally responsible for adhering to these laws and stopping people outside certain jurisdictions from viewing content. 

For example, you’ve probably seen how much better Netflix US is than any other regional library, with hundreds of movies and shows not accessible from any other country. That’s because US copyright laws restrict Netflix from showing them anywhere else. 

This is why Netflix invests heavily in blocking even the most advanced VPNs, including CyberGhost, usually by identifying servers belonging to VPNs or looking for patterns that suggest VPN usage. 

However, there are also some technical reasons why CyberGhost might not work with Netflix. 

Here’s a brief breakdown of the most common reasons. 

1. Netflix is reading old location data from your browser or device. Your old data will conflict with your current VPN data and cause an error on the Netflix app. 

Solution: Clear your cache and cookies.

2. Netflix has identified and blocked the CyberGhost server you’ve selected. It won’t accept connection requests from that server’s IP address. Luckily, CyberGhost has numerous servers in 90+ countries, and you can switch to another in the location.

Solution: Switch to another server in your desired location.

3. Netflix could use GPS information to establish your location. Mobile apps often log your location using GPS functions, such as when you open Google Maps. There is no way for CyberGhost to hide this data. 

Solution: Use a GPS spoofing app or access Netflix on your mobile device’s browser. 

4. CyberGhost has a software error. This can occur with all software tools and isn’t cause for concern.

Solution: Restart your CyberGhost app or your device.

If none of these solutions has worked, it’s time to look at some CyberGhost alternatives.

The best CyberGhost alternatives for streaming Netflix

If you’ve tried every technical fix, and CyberGhost still isn’t working with Netflix, it could be time to consider an alternative VPN.

We’ve extensively tested numerous VPNs with Netflix and only found five that offer comparable or superior performance to CyberGhost.

Take a quick look at them below, or read our complete VPN reviews for a detailed evaluation of each VPN’s capabilities in terms of streaming, privacy, security, value, and more.

[[post-object type=”summary-section” pros-cons=”true” /]]

How we tested CyberGhost and other VPNs with Netflix

We use a long list of strict criteria before recommending any VPN. Here’s a brief sample of what we look at. 

  • Server network: We only recommend VPNs with thousands of servers spread throughout countries around the world. 
  • Connection speeds: We ensure every VPN is fast enough for HD streaming, even if you connect to far-away servers. 
  • Access to content: The top VPNs work with Netflix and other popular streamers, including Amazon Prime Video, Hulu, and BBC iPlayer. 
  • Security: Our favorite VPNs use the latest cybersecurity tools to keep you safe, including 256-bit AES encryption, DNS leak protection, and automatic kill-switches.
  • Privacy: We looked for VPNs that hide your location and identity through a mix of IP address masking, anti-tracking tools, ad blockers, and similar software. 
  • Value: The best VPNs offer simple, affordable plans and generous money-back guarantees. 
  • Ease of use: Just because VPNs are a complicated technology, they don’t have to be difficult to use. Our favorite VPNs are all very beginner-friendly. 
  • Customer support: Look for VPNs that offer 24/7 live support with human agents, video tutorials and troubleshooting, and other support channels. 

Look through our complete VPN review process to see the full list and use it to guide you when choosing a VPN for Netflix – or anything else. 

Do free VPNs work with Netflix?

Most free VPNs don’t work with Netflix because the streamer easily detects their limited servers. 

However, that’s not the only reason we don’t recommend free VPNs. They come with a lot of user experience and security concerns, including: 

1. Free VPNs limit your server locations. Most have servers in two to three countries that quickly get crowded with other free users. 

2. Free VPNs are too slow for Netflix – or anything else. They either can’t deliver fast connections or throttle your connection, so you eventually upgrade to a paid plan. 

3. Free VPNs come bundled with ads. They’re intrusive, irritating, and could be loaded with malware.

4. Free VPNs sell your information to data brokers and advertisers. Your privacy will be compromised, and you can’t be sure what malware and trackers are installed on your device to track you.

5. Free VPNs have been caught hosting malware and hackers on their networks. These could easily end up infecting your devices. 

Plenty of excellent cheap VPNs work with Netflix and don’t compromise your safety or deliver a bad service. 

Save yourself a lot of headaches and stick to them. 

FAQs

[[post-object type=”accordion” question=”How can I bypass the Netflix VPN block?” answer=”

The best way to bypass the Netflix VPN block is by using a VPN with large networks of obfuscated servers.

A VPN with thousands of servers, like ExpressVPN and Surfshark, is less likely to have its IP addresses flagged and blocked by Netflix because they have so many and continuously add more. 

Meanwhile, obfuscated servers use complicated software to hide the fact they belong to a VPN and appear like a normal home WiFi or office internet connection. 

When you combine these two technologies, you should be able to bypass Netflix’s VPN block easily. 

” /]]

[[post-object type=”accordion” question=”What can I do if CyberGhost is unable to access Netflix content?” answer=”

If you’re having trouble accessing Netflix with CyberGhost, you can switch to another VPN with obfuscated servers and a large global server network. 

Obfuscated servers hide that you’re using a VPN to connect to the internet, so Netflix will think you’re using your home network to access its content. An extensive server network reduces the likelihood that Netflix will have tagged and blocked every server your VPN owns (using their IP addresses). 

Only premium VPNs like ExpressVPN and NordVPN have powerful enough obfuscation tools and large enough networks to bypass Netflix’s VPN block. 

Once you’ve chosen a VPN, here’s what to do: 

  1. Sign up to your VPN. We recommend ExpressVPN, because it’s the best for Netflix and every other streaming site. 
  2. Download the VPN app to your Netflix device.
  3. Connect to a server in the country with your preferred Netflix library.
  4. Clear your cache and cookies to ensure Netflix has no record of your location from earlier sessions. 
  5. Sign in to Netflix and enjoy unrestricted streaming.

” /]]

[[post-object type=”accordion” question=”Are there any other VPNs than CyberGhost that work with Netflix?” answer=”

Yes, there are a number of other VPNs other than CyberGhost that work with Netflix. Some of the most popular ones include ExpressVPN, NordVPN, and Surfshark. These VPNs have large networks of servers and are constantly updating their IP addresses and software to avoid being blocked by Netflix.

” /]]

Conclusion

CyberGhost is great for streaming international Netflix libraries, but like all VPNs, it can sometimes have issues.

If you’re having problems streaming Netflix with CyberGhost, try the solutions we’ve listed. If they don’t work, try one of the best alternative VPNs to CyberGhost for streaming Netflix.

Give ExpressVPN or NordVPN a try first using their 30-day money-back guarantees.

Or read our other VPN reviews to find out which works for you.

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